E-mail: sales@fibertoptech.com
Fibertop - Global Optical Module Manufacturer -HPC,Data Center
FAQ
FAQ
1
How to confirm product compatibility?
All products provided by FIBERTOP have excellent universal compatibility. Each product is strictly tested before being packaged and leaving the factory.
2
If I purchase the wrong product or buy too many of it, can I return it?
Goods that comply with the 30-day return policy can apply for a refund. Return conditions and warranty period can be found in the warranty policy.
3
Would you like to know the warranty period?
Five-year warranty period.
4
May I ask what the delivery time is?
Standard products are dispatched within 24 hours, samples within 3 days, and custom-made products within 15 days.
5
What is operating temperature range of optical modules?
A:Commercial temperature range(COM) : 0 to 70℃ Extended temperature range(EXT):-20 to 85℃ Industrial temperature range(IND)::-40 to 85℃
6
What is your after-sales service?
All our customers can get three years quality warranty, and lifetime technical support.
7
Do you have customization service?
Yes. You can use your logo,other services please talk with us.
8
Can I have a sample order? What is your MOQ?
Yes, sample order is available for your testing and checking quality. Mixed samples are acceptable, our MOQ is just one piece.
9
What kind of certificate you have ?
We have ISO9001, ISO14001, ISO45001, CB, CE, FC, RoHS, UL
10
What is the standard of package?
Export standard package or special package according to customer requirement.
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Just leave your email or phone number in the contact form so we can send you a free quote for our wide range of designs!
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3/F,Building 3A,Jia'an Science & Technology Park,Liuxian No.1 Road,Block 67,Baoan District Shenzhen
3/F,Building 3A,Jia'an Science & Technology Park,Liuxian No.1 Road,Block 67,Baoan District Shenzhen
Tel: +86 13316498100
WhatsApp: +86 13316498100
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